What To Do Next

Unknown Soldier
Military Archive & Soldier Research

What To Do Next

For all research enquiries about the British Army between 1745 and 1945:
  • Go to the Contacts Page of this website for details of how to get in touch.  If your initial contact is by email please include your full name, address and telephone number and a brief summary of the nature of your enquiry.  The researcher will call you at the earliest opportunity to confirm and discuss your requirements.
  • If you are enquiring about a particular soldier the researcher will ask to you to provide a few details over the phone in order to complete an enquiry form.  If you prefer, the researcher can send you an enquiry form in the post or email one to you to print and complete.  Please read the attached explanatory notes before completing the form and returning it by post.
  • You will need to provide the full name of the soldier or at the very least his surname and initials.  This is the minimum amount of information we require to make a search of the records.
  • Any additional information you may have will be useful in identifying the correct soldier and assisting the researcher in the search of the records and archives.  Details like a date, year or place of birth are helpful.  So too are particulars about immediate family or a place of residence.
  • Please be accurate with all spelling of names and place names and do not guess or speculate when asked a question regarding the soldier's details; it is better to have no information than the wrong information as it can be misleading and result in research time being spent on fruitless avenues of enquiry.
  • Once you are satisfied that you have given as much accurate information as possible, send the completed form to us at the address shown on the Contact Us page and the research team at Unknown Soldier will contact you again within two working days of receipt of the form.
  • At this point you will be given our bank account details in order to make a BACS transfer and asked to pay a fee to cover the initial search for records.  Alternatively you can send a cheque through the post, either enclosed with the completed enquiry form or as soon as you are happy for us to proceed with the enquiry.   Please do not send cash.
  • Once the initial payment has been received the researcher at Unknown Soldier will commence the search and endeavour to locate records of the soldier concerned using various methods and accessing databases and physical archives where required.
  • Within a few days the researcher will contact you again with the results of the search.  If no records have been found then you will be notified of the fact and given a full account of the sources searched.
  • If the initial search has uncovered records or information pertaining to your particular enquiry the researcher will discuss the findings with you.  You can then select the appropriate package based upon the amount of information available and your needs and budget.
Contact Us
"Thank you again for the work you did researching my father's military career and the detail you have gone into for him.  If anyone expresses an interest in getting the same sort of work done on their family members I will certainly pass on your details."
Carol Buttacci from Hampshire
Read more
Lance Corporal Frank Carter was born in Grimsbury near the Oxfordshire town of Banbury in 1896. He enlisted into the 2nd Battalion of the Oxfordshire & Buckinghamshire Light Infantry in 1915. He was killed in action near the Menin Road during the Third Battle of Ypres on 22nd August, 1917. He was 21 years old.
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